Managing Change Australasian Edition

Instructor resources

Answers to exercises and review questions

This document contains possible responses to each chapter's Exercise and Review questions. Given the nature of the content, these answers have been crafted for consideration and demonstrative purposes rather than as a definitive answer guide.

Figures

A package containing many of the Figures from the book.

(Note: chapter figures not included are: 3.1, 3.2, 4.1, 4.2, 4.3, 8.2, 12.1, 12.2 and 12.5; Extended Cases figures not included are those from the ABB, Smile Solutions and Zappos cases.)

PowerPoint slides

Part A: Foundations

Chapter 1 – Practising change management
Chapter 2 – Change approach: concepts and framework
Chapter 3 – Innovation

Part B: Diagnosing

Chapter 4 – Understanding the change context: internal and external factors
Chapter 5 – Clarity and ambiguity
Chapter 6 – Engagement and vitality
Chapter 7 – Stakeholder positioning and dynamics
Chapter 8 – Culture, habits and unlearning

Part C: Enacting Change

Chapter 9 – Choosing/adopting an approach to change
Chapter 10 – Changing structure
Chapter 11 – Identity and change
Chapter 12 – Choosing customers and competitors
Chapter 13 – Changing processes
Chapter 14 – Aligning people and activities
Chapter 15 – Learning and developing
Chapter 16 – Conversations and stories

Part D: Explaining

Chapter 17 – Developing and interpreting evidence
Chapter 18 – The enquiry–action framework in practice

Additional case studies

Authored by Andres Perez, with contributions from Selvi Kannan.

These additional case studies provide further examples of how organistations manage change. Each case study is accompanied by videos and exercise questions.

Chapter 2 – Fujifilm
Chapter 3 – Animal Logic
Chapter 4 – Australia Post
Chapter 5 – Maton
Chapter 6 – Cochlear
Chapter 7 – Fairfax Media
Chapter 8 – Singtel
Chapter 10 – Atlassian
Chapter 11 – The Australian Olympic Commitee
Chapter 12 – Melbourne IT

Templates

A collection of templates that can be used for class or assessment activities.

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