account activate arrange arrow_down arrow_right arrow_up breadcrumbs browse contact cookies delete dismiss edu_app edu_cdr edu_epub edu_hotmath edu_interactive edu_online edu_pdf edu_tlkt edu_trp edu_wrkbk errata event expires_soon home login logo_click logo_hover logo_icon logo_scroll logout menu menu_close my_details my_resources new notification notifications_number phone small_facebook small_google+ small_twitter small_youtube social_fb social_fb_hover social_g+ social_g+_hover social_twt social_twt_hover social_you social_you_hover store support view_all

Investigating Business Communication and Technologies


To access your resources Log in or create your Cambridge GO account Activate your resources by entering the access code found in the front of your print textbook, sealed pocket or supplied via email.

Investigating Business Communication and Technologies examine the practices that underpin business communication and business technologies.

For more information, click on “buy now” to visit our catalogue website.

If you are activating a student text access code provided in the front of the print textbook, a sealed pocket, or supplied via email or by your school, you will have access to the following resources:

  • PDF Textbook
  • Word activities
  • Weblinks

Teachers and students with a Cambridge GO account will have access to the following free resources:

  • Weblinks
  • Updates

To view a sample chapter, click on the file below in blue.

PDF Textbook chapters

  • Preliminary pages

  • Chapter 1: Business environments

  • Chapter 2: Managing people

  • Chapter 3: Industrial relations

  • Chapter 4: International business

  • Chapter 5: Work health, safety and sustainability

  • Chapter 6: Organisation and workteams

  • Chapter 7: Managing workplace information

  • Chapter 8: Financial administration

  • Chapter 9: Social media

  • Chapter 10: Event management

  • Chapter 11: Underpinning practice - technologies

  • Chapter 12: Underpinning practice - communication

You are entitled to download and store these PDFs. However they may not be transferred to another party, including other students, as electronic or print versions.

To use the enhanced PDF functions, such as note taking, you must download these PDFs to your computer and open them with Adobe Reader 9 or later.

The PDF Textbook is designed for full functionality using the latest version of Adobe Reader. The markup function is available in selected PDF readers for the iPad and other devices using iOS. Check your PDF reader specifications. At the time of publication, Adobe Reader, Good Reader and PDF Expert were viable options.

Note that some PDF file names may comprise the ISBN and chapter number.


You must have Adobe Reader installed to view the PDF files.


    Now available.

    These activities are available to users of the printed textbook.

    Photocopying is restricted under law and these activities must not be transferred to another party as an electronic or print version.


      Weblinks docs

      • Complete weblinks docs [Word files, zipped 4.2Mb]

      Unzip instructions

      Zip files can be accessed on your iOS or Android device with an app such as WinZip or iZip, available for free from your app store.

        Now available

        Cambridge University Press has no responsibility for the persistence or accuracy of URLs for external or third-party websites and does not guarantee that any content on such websites is, or will remain, accurate or appropriate.

        Chapter 1

        Commonwealth Governments business website
        Ethical Clothing Australias Meet your maker campaign
        Australian Centre for Corporate Social Responsibility
        Kelly Services (Smart Manager)
        St James Ethics Centre
        Commonwealth Governments business website
        House of Representatives
        University of Queensland
        Brisbane City Council
        Commonwealth Superannuation Office
        Right to Information
        Right to Information

        Chapter 2

        Department of Justice and Attorney General, Queensland Government
        Brisbane City Council
        InterContinental Hotel Group
        University of Queensland
        Australian Defence Force
        Queensland Governments Business Development
        Queensland University of Technology Human Resources Department
        Queensland University of Technology Human Resources Department
        Courier-Mail 'Part-time and casual work on the rise with 190,000 Queenslanders underemployed
        HITC 10 ways fired employees got their revenge on their ex-bosses/former firms
        University of Queensland (UQ Wellness)
        Queensland University of Technology (Wellness Matters)
        Tasmanian Government (Implementing a Workplace Health and Wellbeing Program)

        Chapter 3

        Fair Work Australia
        Anti-Discrimination Commission Queensland
        My Business Everything you need to know about the new sex discrimination guidelines
        Queensland Industrial Relations Commission
        Fair Work Australia
        Fair Work Australia

        Chapter 4

        Cross-Cultural Adaptability Inventory (CCAI)
        Culture in the Workplace Questionnaire (CW)
        Intercultural Readiness Check (IRC)
        Intercultural Development Inventory (IDI)
        Intercultural business simulation Randomia Balloon Factory
        Global Team Process Questionnaire (GTPQ)
        Tucker International
        Chamber of Commerce & Industry Queensland (CCIQ)
        Australian Export Online Export 61
        GIA Trading Group
        Carol Kinsey Goman
        Universal Currency Converter

        Chapter 5

        Department of Sustainability, Environment, Water, Population and Communities
        Queensland Department of Justice and Attorney-General
        Queensland Department of Justice and Attorney-General
        Queensland Department of Employment and Industrial Relations
        Queensland Department of Justice
        CATS (Creating Accessible Teaching and Support)
        WorkCover Queensland
        South Australias SafeWork
        Department of Sustainability, Environment, Water, Population and Communities
        Australian Packaging Covenant (APC)
        Department of Environment and Resource Management
        Zero Carbon Australia Report

        Chapter 6

        Answers to Lost at Sea activity
        Word file

        Chapter 7

        Queensland State Archives
        Queensland State Archives
        Queensland Department of Public Works

        Chapter 8

        Australian Investment Network
        Business Owners Toolkit
        Workcover Queensland
        Attorney-Generals Department

        Chapter 9

        Chapter 10

        Chapter 11

        Chapter 12


        Rhonda Rasmussen, Aliisa Mylonas, Hilary Beck